FAQS

Tezfiles.com: FAQs

Can I upload any date on Tezfiles.com?

  1. Tezfiles accepts a wide range of files and data, including audio, video clips, music, and flash files.
  2. There are restrictions enshrined on the terms of service, prohibiting sexually explicit content, copyright infringement, nudity, and pornographic.

Can I search for other files on the platform?

  1. All files on the Tezfiles platform are exclusively visible to users.
  2. Therefore, Tezfiles does not have a search panel for searching or locating files.
  3. You can only view files other users share if they give you a download link.

How can I get new login information?

  1. Tezfiles understands that you may unintentionally forget your login password or username.
  2. If you forget your login information, you can request a password reset through the customer support center.
  3. You can also request a new password through the password reset page.
  4. Whatever method you use, ensure you provide the correct email address for receiving the password reset link.

Can I get a refund if I cancel my subscription?

  1. Tezfiles refunds subscribers if the service experiences downtimes for a whole week
  2. However, dead links, download delays, or canceling your subscription do not qualify for a full refund.

Can I still use Tezfiles after canceling my subscription?

  1. Tezfiles has a premium subscription and a free membership plan.
  2. You will still be eligible to use the free plan if you cancel your subscription.
  3. However, you will not access the added benefits of a premium account.